Terms of Service 

Thank you so much for supporting this small, wellness-focused practice.

We kindly ask that you review the following before placing your order to help us ensure a smooth and supportive experience:

  • Order Fulfillment:  
    Orders are lovingly packed and fulfilled Monday through Thursday. If your order is placed after Thursday, it will ship the following business day. We appreciate your understanding and patience, especially around holidays or busy seasons.

 

  • Personal Use Only:
    Our products are curated and handcrafted for individual wellness journeys. Orders placed with the intent to resell may be canceled, as we are not a wholesale distributor at this time.

 

  • Modifications & Cancellations:
    Once your order is placed, we are unable to make changes to items, sizes, or quantities. If you need to cancel an order, please contact us before 12 PM PST on the same day. After that, your order may already be in process.

 

  • Shipping Address:
    Please double-check your shipping information before confirming your order. We cannot be responsible for packages sent to incorrect addresses. A small $7.95 reshipping fee may apply if an item is returned due to address issues.

 

Shipping Policy

  • Processing Time:
    Most orders ship within 1–3 business days. Every package is hand-checked and packed with care from our studio in LA, California.

  • Domestic Shipping (U.S.):

    • USPS Priority: 1–3 business days

  • International Shipping:
    No international shipping at this time.

  • Tracking Information:
    • You’ll receive an email with tracking information once your order has shipped. Please note that transit delays may occasionally occur due to postal service disruptions.

 

Still have questions?

We’re here to help. You can reach us anytime, please fill out the form below.

Wishing you wellness and ease,
Luriko + the Iyashi Wellness Team

 

Reach Us

Phone

424-248-5576

Email

info@iyashiwellness.com

Get In Touch